ICT SKILLS TYPES OF ICT SKILLS 1. Email Management and Setup Being able to effectively and successfully communicate via email is critical to any job. You will need to send emails to colleagues, employers, clients, vendors, and so on. Companies expect their employees to write professional and well-written emails, as well as respond promptly to messages received in their inboxes. Depending on the level of expertise required by your employer, you may also need to be able to manage settings or set up email accounts on various work devices. • Gmail and G-Suite • SendinBlue Email • Groove • Front • Zoho Mail • Written Communication 2. Online Research Almost every job requires at least some online research. Whether you are looking up new lesson plans in a subject or checking out the latest news on your company’s competitor, you need to be able to sift through all the information online to find what you need. This involves basic online information management skills. ...