1 sem online assignment - ICT skill
ICT SKILLS
TYPES OF ICT SKILLS
1. Email Management and Setup
Being able to effectively and successfully communicate via email is critical to any job.
You will need to send emails to colleagues, employers, clients, vendors, and so on. Companies
expect their employees to write professional and well-written emails, as well as respond
promptly to messages received in their inboxes.
Depending on the level of expertise required by your employer, you may also need to be able
to manage settings or set up email accounts on various work devices.
• Gmail and G-Suite
• SendinBlue Email
• Groove
• Front
• Zoho Mail
• Written Communication
2. Online Research
Almost every job requires at least some online research. Whether you are looking up new
lesson plans in a subject or checking out the latest news on your company’s competitor, you need
to be able to sift through all the information online to find what you need. This involves basic
online information management skills.
• Search Engine Research
• Checking Sources
• Crediting Sources
• FAQs
• Online Forums
3. Social Media Management
Some jobs require you to use social media. For example, many people working in marketing
tend to manage or update a company’s social media presence. Even if this is not a critical part of
your job, employers increasingly look for employees with basic social media literacy. The more
you know about the benefits of and limits to social media, the more you can begin to use that
media in valuable ways at work.
• YouTube
4. Online Collaboration
Online collaboration is a broad category that refers to any means of sharing information with
your coworkers (or supervisors, or clients) online. This includes adding a meeting to a shared
online calendar, providing feedback on a document through a web-based document application,
and holding an online video conference with colleagues.
• Video Conferencing Software
• Skype
• GoToMeeting
• Instant Messaging
• Google Docs
• File Sharing
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